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Personal Injury Lawyers – No Win No Fee Lawyers

Personal Injury Compensation Lawyers

* Strict time limits apply when making a claim. Do not delay.

Call Us Now on 1300 720 544

to receive your Free Initial Advice

No Win No Fee

Every single case we take on is covered by our No Win No Fee guarantee. This means that we will cover all the costs of your claim as it progresses and, if you do not receive a payout at the end of your claim, we will not charge you anything for legal fees or outlays.

How We Charge

No win, no fee. Free initial advice. 30% cap on professional fees (excl GST). No uplift fees. Disbursements paid upfront. No interest charged on disbursements. No charges for postage, photocopying, telephone provider costs or incidentals. For more information on how we charge, click here.

Our Areas of Expertise

Work Injuries

If you have been injured at your workplace, whilst working or whilst driving to or from work, you may be entitled to lodge a workers’ compensation claim.

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Road Accident Injuries

Have you been injured in a car accident, motorbike accident, truck or bus accident or injured when riding a bicycle or scooter or struck by a vehicle as a pedestrian? You may be able to make a CTP claim.

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Head & Brain Injuries

If you have suffered an Acquired Brain Injury, Traumatic Brain Injury or any other Head Injury as a result of a someone’s else’s negligence, you may be able to pursue one or more claims.

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Spinal Cord Injuries

If you have a spinal cord injury from an accident or incident which was caused by someone’s else’s negligence, you will be able to pursue one or more claims.

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NIIS Injuries

If you are injured at work or in a motor vehicle accident and suffer a spinal cord injury, traumatic brain injury, high level or multiple amputations, a brachial plexus injury, severe burns or legal blindness, you will be eligible to receive NIIS benefits.

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Other Injuries (Public Liability Claims)

If you have been injured in a public place or at another person’s residence, premises, business or workplace, or otherwise as a result of someone else’s negligence, you may be entitled to bring a public liability claim.

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Psychiatric and Psychological Injuries

If you have suffered a psychiatric injury or psychological injury as a result of someone’s intentional or negligent act, you may be entitled to bring a personal injury claim.

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Medical Negligence Claims

Have you suffered unexpected injury at the hands of a hospital, doctor, nurse or other health practitioner? If so, you may be able to pursue a medical negligence claim.

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Total & Permanent Disability Claims

If you are unable to work in any of your previous roles as a result of injury, illness or disability, you could be entitled to pursue a total and permanent disability (“TPD”) claim.

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Claims Process Explained

We make the process easy with 4 simple steps.

1

Free Initial Advice

Arrange a free initial chat with one of our expert lawyers to discuss your personal injury claim.

2

Lodge Claim

We lodge your personal injury claim with the CTP insurer, NIISQ, WorkCover Queensland or other insurer.

3

Gather Evidence

We gather all medical and other evidence required to support your personal injury claim.

4

Settlement

We handle all negotiations with the insurer and ensure that you achieve a great settlement.

Free Initial Advice

Call our office today to receive your free initial advice. We will ask a number of questions to determine precisely what occurred and will then provide you with our advice on your rights, entitlements and obligations, as well as your all important time limits.

We will then arrange for you to meet with one of our expert personal injury lawyers (in person or via Videolink), for a no obligation consultation, where we will obtain more detailed information from you and advise you on your prospects of success.

We will also explain the whole process and costs and will devise a plan of attack for you from there. You can then decide what you want to do.

Free Instant Case Review

    Common FAQs

    All You need to know about Personal Injury Compensation Claims

    Can a personal injury lawyer attend at my home address for an initial consultation about the claim?

    We are happy to attend at the home address of clients for an initial, no obligation consultation in relation to their claim.

    Is the first attendance in relation to my personal injury claim no obligation and free?

    Yes the first attendance is a free no-obligation consultation.

    What are Queensland Law Society Accredited Specialists in Personal Injury Law?

    A Queensland Law Society Accredited Specialist in personal injury law means that a solicitor has undertaken an extensive period of study and examination in the area of personal injury law and has passed this course and examination.

    Given the difficulty in passing the accreditation course, there are only a limited number of Accredited Specialists in Personal Injury Law in Queensland.

    What is a no win, no fee personal injury lawyer?

    A no win, no fee lawyer allows injured people to access compensation for the injuries they have sustained without having to pay legal fees or outlays until their claims have successfully resolved and they have received a damages pay out. This means we can run your claim with no upfront costs paid by you. We will only charge you on successful conclusion of your claim. If you do not receive a settlement award, we will not charge a fee or recoup our outlays.

    What types of injuries does East Coast Injury lawyers deal with?
    • Head injuries
    • Traumatic brain injuries (TBI) and acquired brain injuries (ABI)
    • Post-concussion syndrome
    • Spinal cord injuries, including tetraplegia (also known as quadriplegia) and paraplegia
    • Brachial plexus injuries
    • Amputations
    • Catastrophic injuries
    • Injuries causing death
    • Neurological injuries
    • Thoracic outlet syndrome
    • Complex regional pain syndrome
    • Cauda equina injuries
    • Facial and jaw injuries
    • Spinal injuries
    • Whiplash injuries
    • Neck injuries
    • Back injuries
    • Fractures and dislocations
    • Shoulder injuries
    • Elbow injuries
    • Hand, wrist and finger injuries
    • Carpal tunnel injuries
    • Repetitive strain injury
    • Vibration injuries
    • White finger syndrome injuries
    • Pelvis and hip injuries
    • Internal organ injuries
    • Abdominal injuries
    • Hernias
    • Groin injuries
    • Leg and thigh injuries
    • Knee injuries
    • Foot and ankle injuries
    • Toe injuries
    • Soft tissue injuries
    • Electrocution injuries
    • Blindness
    • Industrial hearing loss
    • Burns
    • Cuts, lacerations and bruises
    • Chemical injuries
    • Scarring
    • Chronic pain disorder
    • Psychiatric and psychological injuries including depression, stress, posttraumatic stress disorder, adjustment disorder, anxiety, traffic phobia, pain disorder
    • Nervous shock injuries
    • A disease caused by your employment
    • Fatal injuries / death
    • Aggravation of pre-existing injuries
    • Aggravation of pre-existing degeneration
    What types of personal injury claims does East Coast Injury lawyers take on?

    East Coast Injury Lawyers handles the following claims where individuals have been:

    • injured at work
    • injured on someone else’s worksite or business
    • injured on the road
    • injured in a car accident
    • injured in a motor vehicle accident
    • injured in a motorcycle accident
    • injured in a truck accident
    • injured in a bus accident
    • injured as a cyclist after being struck by a car, motorcycle, bus or truck
    • injured as a pedestrian after being struck by a car, motorcycle, bus or truck
    • injured as a scooter rider after being struck by a car, motorcycle, bus or truck
    • Injured in a slip and fall accident
    • injured in a trip and fall accident
    • injured at someone else’s home or rental premises
    • injured in a boating accident
    • injured in a jetski accident
    • injured in a watersporting accident (skiing, wakeboarding, tubing, etc)
    • injured on a playground
    • injured in a public park
    • injured in a gym or leisure centre
    • injured in a residential or commercial building
    • injured at school
    • injured by a dog, horse or other animal
    • injured during sporting activities
    • injured at a recreational activity venue
    • injured at an amusement park or venue
    • injured by defective equipment or faulty products
    • injured in a train accident
    • injured in an aeroplane, airline or aviation accident
    • injured through physical assaults
    • injured at the hands of a doctor, hospital or other treating practitioner
    • physically or psychologically injured from sexual assault, sexual abuse or sexual harassment
    • psychologically injured following the serious injury or death of someone else
    • injured or become ill and are no longer able to work in their previous employment

    For more information on the claims we handle, click here.

    How much does a personal injury lawyer charge?

    We act on a no win no fee basis, provided we are confident that your claim has reasonable prospects of success. That means that you do not have to pay anything at all in relation to your claim until you achieve a successful outcome. We are then paid for our time out of your settlement monies or court awarded monies.

    Our firm also covers any expenses (sometimes called “outlays” or “disbursements”) associated with the claim, such as the costs of conducting relevant searches (like motor vehicle registration searches, police report searches, business name searches and company searches of potential defendants or employers), obtaining copies of any medical records and obtaining expert medical evidence. We are then reimbursed for those expenses once you receive your settlement monies.

    In terms of how much you will be charged, this varies from firm to firm and will also depend on how much work is required in order to resolve your claim.

    Most personal injury law firms will charge on a time cost basis, calculated on an hourly rate broken down into six (6) minute intervals. Some of the larger firms can charge as much as $200 more per hour than what the smaller firms charge, due to the need for those larger firms to cover their significant overheads, large advertising budget and, in some cases, being answerable to shareholders on the stock market. There can therefore be a significant difference between what you are charged from firm to firm.

    Being charged less by a smaller, boutique firm is not the only advantage. You also receive that personal service and contact from the smaller firms that you would not necessarily receive from the larger firms.

    In terms of overall costs, in smaller claims (eg a settlement of, say, $30,000), the personal injury lawyer’s fees may be as low as $5,000 to $10,000 (even if the solicitor has undertaken more work than what that represents) and in larger claims (eg $400,000 or more) your fees may be in excess of $100,000, depending on the stage at which your matter resolves.

    Obviously, if you proceed to trial then your costs may be very significant, whereas if you resolve your claim at the earliest possible opportunity, without selling yourself short, then you can save a significant amount in costs.

    For more information on how we charge, click here.

    What do personal injury lawyers cover?

    There are a number of different types of claims that personal injury lawyers handle, including the following:

    1.  National Injury Insurance Scheme (NIIS) claims – if you have suffered serious injury as a result of a motor vehicle accident or work accident, then you can make a claim for NIIS benefits. Serious injuries includes traumatic brain injury, permanent spinal cord injury, permanent brachial plexus injury, multiple or high level amputations, severe burns and permanent blindness caused by trauma.
    2. Car accident injury claims – these claims can even arise from single vehicle accidents if you are a passenger or if someone else’s negligence caused the accident;
    3. Motorbike accident injury claims  – these claims can even arise from a single motorcycle accident if you are a passenger or if someone else’s negligence caused the accident;
    4. Work accident injury claims – even if your employer has taken you on as a subcontractor and you work under an ABN, you may still have an entitlement to workers’ compensation benefits and any claim that flows from that;
    5. Boating accident injury claims;
    6. Public liability injury claims  – eg claims that arise from accidents happening at the beach, in a park, on a footpath, on Council owned land, etc;
    7. Occupiers liability claims – ie claims that arise from injuries sustained on someone else’s property, whether that be at their home or place of business, in the property you are renting, at a shopping centre or at a theme park, for instance;
    8. Medical negligence claims – where your treating practitioner’s conduct has failed to meet a reasonable standard of care;
    9. Dependency claims – in circumstances where an income provider in the family has died as a result of someone else’s negligence, that person’s dependents can make a claim for the money that the deceased would have provided to them until they were no longer dependent upon them. A claim can also be made for the loss of the deceased’s services in and around the home;
    10. Nervous shock claims – these claims can be brought by witnesses to an accident or anyone with a close connection (e.g. family members) to the injured or deceased person, in circumstances where the witnesses or family members suffer a diagnosable psychiatric injury as a result of witnessing, or hearing about, the accident and the injuries sustained;
    11. Loss of consortium claim – this is a claim that exists in Queensland which can be brought by a spouse (including a defacto partner) for the loss of love and affection of their husband/wife/partner due to the impact that their injuries have had upon them. Most times, these claims will only be able to be brought when the injured person has suffered significant injuries, as there is a threshold which has to be met before a spouse can be entitled to claim loss of consortium compensation;
    12. Loss of servitium claim – this is a claim that exists in Queensland which can also be brought by a spouse (including a defacto partner) for the loss of services of their husband/wife/partner around the home (or, in some cases, at work, if self-employed) due to the impact that their injuries have had upon them. These claims will only be able to be brought when the injured person has suffered significant injuries (or has died), as there is a threshold which has to be met before a spouse can be entitled to claim loss of servitium compensation.
    13. Total and permanent disability claims – where because of injury, illness or disability, you are unlikely to return to any work for which you are reasonably qualified by way of education, training or experience. In some cases, you may be entitled to these benefits if you cannot return to your usual occupation (rather than any work for which you are recently qualified);
    14. Income protection claims – which might arise under your superannuation policy or under some other insurance policy that you have taken out. In some cases, you can receive these benefits (as a top up) whilst also receiving WorkCover benefits;

    For more information on the claims we handle, click here.

    What is considered to be a personal injury?

    Personal injuries come in many forms and compensation can be payable in many cases. A personal injury can arise from a number of different things, including the following: 

    1. Physical or psychological injuries sustained directly as a result of an accident including road accidents, work accidents, accidents at home , accidents on private property and accidents on public property;
    2. Injuries sustained over a period of time from duties at work – these can include injuries to the back, shoulders, wrists and the like and can be caused by repetitive movements, prolonged heavy work, prolonged overhead work or using vibrating machinery like high pressure hoses, jack hammers, whippersnippers, blowers and the like;
    3. Injuries suffered secondary to, or as a result of, the original injuries – these might include a psychological injury, like an Adjustment Disorder with Anxiety and Depression, which develops as a result of the impact the original physical injury is having upon you. Other physical injuries can develop secondary to an original injury, like a shoulder injury developing in the left shoulder as a result of having to compensate for the lack of use of your right shoulder / arm / hand due to an injury;
    4. An aggravation of a pre-existing injury is considered to be an injury;
    5. An aggravation of pre-existing degeneration is considered to be an injury;
    6. Assaults at work, home, school or in a public place; and
    7. Diseases can be considered to be a personal injury, for compensation purposes, if they have been caused by someone else’s negligence – the types of diseases for which compensation can be payable might include mesothelioma caused by exposure to asbestos or silicosis caused by exposure to silica dust (suffered by many stonemasons).

    The different types of personal injuries can include the following: 

    1. Spinal injury including tetraplegia / quadriplegia, paraplegia, hemiplegia and monoplegia;
    2. Traumatic brain injury;
    3. Head injury;
    4. Post concussion syndrome injury;
    5. Facial injuries;
    6. Injuries to eyes, ears, nose, throat, etc;
    7. Loss of sight, hearing, taste or smell;
    8. Injuries to teeth and gums;
    9. Whiplash injury;
    10. Orthopaedic injuries to cervical spine (neck injury);
    11. Shoulder injuries;
    12. Elbow injuries;
    13. Injuries to wrists, hands and fingers;
    14. Thoracic outlet syndrome injury;
    15. Brachial  plexus injury;
    16. Orthopaedic injuries to thoracic spine (mid-upper back injury);
    17. Orthopaedic injuries to lumbar spine (lower back injury);
    18. Chest injuries;
    19. Internal injuries including injuries to organs (lungs, kidneys, ureter, liver, gall bladder, spleen, pancreas, etc);
    20. Injuries to male or female reproductive system (including impotence and sterility)
    21. Injuries to digestive system;
    22. Bowel and bladder injuries;
    23. Hernias;
    24. Pelvis and hip injuries;
    25. Knee injuries;
    26. Ankle injuries;
    27. Foot injuries;
    28. Toe injuries;
    29. Degloving injuries;
    30. Amputation injuries to fingers, hands, arms, legs, foot or toes, etc
    31. Fractures;
    32. Dislocations;
    33. Lacerated or torn tendons, ligaments and nerves;
    34. Soft tissue musculoligamentous injuries;
    35. Haematomas;
    36. Bruising, lacerations, cuts and abrasions;
    37. Burn injuries;
    38. Repetitive strain injuries (RSI) including carpal tunnel injuries;
    39. Cubital tunnel injuries of the elbow (which can be caused by constant/regular pressure on the elbow or the elbow impacting on a hard surface);
    40. Frozen shoulder injuries;
    41. Scarring; and
    42. Psychological injuries / mental disorders.
    How do you calculate pain and suffering?

    The amount payable for pain and suffering, loss of enjoyment of life and loss of amenities is complicated.  In Queensland it is governed / restricted by legislation. In motor vehicle accident injury claims and public liability injury claims, for instance, pain and suffering is calculated by having reference to the Civil Liability Act 2003 and Civil Liability Regulation 2014.

    The amount payable is calculated on a scale by reference to an allocated Injury Scale Value (“ISV”).  The ISV is calculated for a single injury by:

    1. Determining which category or item you fall into in Schedule 4 of the Civil Liability Regulation 2014. For instance, for someone who has been involved in a car accident and sustained a soft tissue musculoligamentous whiplash injury to their cervical spine, with no radiological evidence (x-rays, CT or MRI evidence) of any injury, they would most likely fall within item 88 of Schedule 4 of the Civil Liability Regulation 2014, which carries an ISV range of 5 to 10;
    2. Once you have determined the appropriate item, you then have to work out which ISV within that range of ISVs for that item is appropriate. This is done by reading the examples and commentary in the relevant item and also the examples and commentary in the preceding and subsequent items within Schedule 4 of the Civil Liability Regulation 2014. Further consideration then needs to be given to things like the injured person’s age, life expectancy, pain, suffering and loss of amenities of life, the effects of a pre-existing condition on the injured person and the difficulties in life that the injured person was likely to have experienced in any event whether the injury happened or not; and
    3. Once the appropriate ISV within the range of ISVs has been determined for that injury, then the amount payable for pain and suffering can be calculated in accordance with section 62 of the Civil Liability Act 2003 and Schedule 7 of the Civil Liability Regulation 2014.

    In cases where an injured person has suffered multiple injuries (more than one injury), the amount payable for pain and suffering is calculated by:

    1. Determining which of the multiple injuries is the “dominant injury”, which is defined to mean the injury with the highest range of ISVs (not the injury which is considered to be the most serious);
    2. You would therefore ascertain which category or item each of your injuries falls into in Schedule 4 of the Civil Liability Regulation 2014;and then
    3. Whichever injury then has the highest potential ISV becomes the “dominant injury” and it is that item’s range of ISVs that is then used to calculate the appropriate ISV for your multiple injuries;
    4. Once again, consideration is given to the examples and commentary in the relevant item and the items preceding and following that item but also the examples and commentary within the appropriate items for all other injuries;
    5. If it is considered that the maximum ISV within the range of ISVs of the dominant injury is inadequate to compensate you for your multiple injuries, then an uplift can be applied, which according to the Regulation should rarely be more than 25%, although uplifts of up to 100% have been awarded in appropriate cases. For example, if the maximum ISV within the range of ISVs of the dominant injury is, say, 10, then a 25% uplift (or more) can applied, to bring the relevant ISV to 12.5, which rounds up to an ISV of 13;
    6. Once the appropriate ISV for the multiple injuries has been determined, then the amount payable for pain and suffering can again be calculated in accordance with section 62 of the Civil Liability Act 2003 and Schedule 7 of the Civil Liability Regulation 2014.

    The Workers’ Compensation and Rehabilitation Act 2003 and the Workers’ Compensation and Rehabilitation Regulation 2014 contain similar provisions to regulate how pain and suffering is calculated in Queensland when pursuing a common law claim for damages in relation to a work accident.

    How much should I ask for a Personal Injury Settlement?

    Calculating how much compensation you should be entitled to as a result of a personal injury is extremely difficult. Even very experienced personal injury lawyers and judges can differ in their views on how much compensation a court should award someone for their injury. So what chance does a layperson (or even a lawyer who is not an expert in personal injury claims) have?

    What’s more, every single case is different because every person’s personal circumstances are different. For instance, a 60 year old carpenter who suffers a debilitating back injury at work is going to receive much less compensation than a 30 year old carpenter who sustains the same injury. Numerous other things are then taken into consideration, like how much income that person had earned in the three (3) years prior to the accident, compared to after the accident. Someone who was earning $2,000 net per week, before suffering a debilitating injury, is going to receive much more compensation than someone who was earning $800 net per week prior to their injury. There are, of course, lots of exceptions to the rules that apply in these cases (for example, someone’s career path may have been on the rise when they were injured, such that their future earnings would have been substantially more than their past earnings, if not for the accident) and an expert personal injury lawyer would know how to fully explore all of those issues.

    The types of things that you can recover compensation for include the following:

    1. Pain and suffering, loss of enjoyment and loss of amenities of life;
    2. Past medical expenses, including treatment, medication, personal aids and devices (like crutches, walking sticks, wheelchairs and the like) incurred up to the date of settlement;
    3. Future medical expenses, including treatment, medication, personal aids and devices that are likely to be incurred or required in the future;
    4. Other expenses incurred up to the date of settlement, including costs incurred in having to pay a personal nurse or carer (for those seriously injured), a gardener to mow the lawn or tend to the gardens, a cleaner to come in regularly, expenses incurred in having to engage commercial contractors, tradesmen or handymen or costs incurred in having to get your car professionally cleaned, etc;
    5. Future expenses that may be incurred with respect to engaging a personal nurse or carer and/or any other domestic assistance providers;
    6. Expenses involved with having to alter your home and/or car as a result of your injuries;
    7. Past lost income;
    8. Past lost superannuation;
    9. Future lost earning capacity;
    10. Future lost superannuation;
    11. Past gratuitous care and assistance provided to you (by friends or family members);
    12. Future gratuitous care and assistance likely to be provided to you;
    13. Interest on some of (but not all) past losses suffered;
    14. Management fees (for management of any large settlement sums for anyone who is incapable of managing their own funds, including children and those that have suffered serious brain injuries); and
    15. Some of your legal costs (in certain cases).

    There are limitations or thresholds, however, that apply with respect to some of those heads of damage. For instance, for compensation for gratuitous care and assistance to be paid in a motor vehicle accident injury claim or public liability injury claim you have to have received at least six (6) hours assistance per week for a minimum of six (6) months before you are entitled to receive anything for gratuitous care and assistance provided by your family and friends. In WorkCover claims, however, you are not entitled to claim anything at all for gratuitous care and assistance provided.

    Future losses also have to be discounted to take into consideration the fact that you are receiving a lump sum now, which you can invest, rather than receiving much smaller amounts of money over a long period of time (in some cases, many years). For example, economic loss of $1,000 net per week over a period of, say, 10 years would be discounted to a maximum sum of $413,000 (instead of $520,000 calculated by multiplying $1,000 net per week x 52 weeks x 10 years) to reflect today’s value of receiving $1,000 net per week over a 10 year period. Further discounting is then taken into consideration for contingencies and the vicissitudes of life, which is intended to factor in other things that might occur to the injured person over that 10 year period, including other injuries, illnesses or death.

    It is important to seek legal advice before offering to accept any amount of compensation for your injuries, to ensure that you do not undersell yourself, as you only get one bite of the cherry. Once a personal injury claim is settled, the insurance company will require you to sign a Release and Discharge which states, amongst other things, that you will never come back and ask for any more money.

    What questions should I ask a personal injury lawyer?

    There are no stupid questions; only stupid answers. Hopefully, you will have engaged an expert personal injury lawyer so that you do not receive any stupid answers.

    Some of the important questions that you should ask, or should be thinking about, include the following:

    1. What evidence can I gather to help prove that the Defendant was responsible for my personal injury?
      This might involve taking photographs of the accident scene or the equipment that you were using at the time or getting witness statements to confirm what you say occurred.
    2. What evidence can I obtain to help prove the nature and extent of the injuries that I have suffered?
      This might take the form of obtaining a CT scan or MRI scan and/or making sure that you mention all symptoms and injuries that you are suffering to your doctor, physiotherapist and all other treating practitioners.
      It might also include making sure that any workers’ compensation medical certificates or other medical certificates that you obtain from your doctor does list all injuries on each medical certificate, including any secondary psychological injury or other secondary injuries that you might have suffered or subsequently develop.
    3. What can I do to help convince the insurer (whether that be a CTP insurer, WorkCover Queensland or another insurer) that I am genuinely in pain and now have significant restrictions?
      Your personal injury lawyer should impress upon you the fact that your credibility in these types of claims is very important and you therefore need to be consistent with what you are reporting to the insurer / WorkCover and your doctors, physiotherapist and/or other treating practitioners. If there are inconsistencies in what you are reporting or, if you have failed to report certain things, then the insurer will have difficulty believing what you are saying.
      Insurers also consider what other evidence there is to support the fact that you do have ongoing pain and restriction. They will look at whether you have had to attend upon a doctor, physiotherapist, psychologist, specialist and/or other treating practitioners on a regular basis, whether you have had to take analgesic painkilling medication and/or antidepressant medication on a regular basis, whether you have had to pay for a cleaner, ironing lady, gardener or someone to wash your car as a result of your injuries when you previously did these things yourself, whether you have had friends or family assist you with those types of things, whether you have had to take time off work or leave early on a regular basis, whether you have had to change jobs or undertake lighter work as a result of your injuries, whether that is supported by your employer and also statements from friends and family about how your injuries have impacted upon you.
    What Gold Coast suburbs do we provide legal services to?

    Advancetown, Alberton, Andrews, Ashmore, Austinville, Benowa, Biggera Waters, Bilinga, Bonogin Valley, Broadbeach, Broadbeach Waters, Bundall, Burleigh, Cabbage Tree Point, Cedar Creek, Carrara, Clagiraba, Coolangatta, Coombabah, Coomera, Currumbin, Elanora, Gaven, Guanaba, Gilston, Helensvale, Hollywell, Hope Island, Jacobs Well, Kingsholme, Labrador, Lower Beechmont, Luscombe, Main Beach, Mermaid Beach, Merrimac, Miami, Molendinar, Mudgeeraba, Nerang, Nobby Beach, Norwell, Numinbah, Ormeau, Oxenford, Pacific Pines, Palm Beach, Pimpama, Robina, Runaway Bay, Southport, Springbrook, Stayplyton, Stephens, Surfers Paradise, Tallebudgera, Tugun, Wongawallan, Woongoolba, Worongary, Yatla. We are more than happy to attend at your home residence for an initial, no obligation consultation on you.

    We are more than happy to attend at the hospital, your home or at a café nearby to provide you with some advice during a no obligation, free initial consultation.

    Legal Practitioner Director

    Sean Delpopolo

    Sean Delpopolo

    Sean is a Queensland Law Society Accredited Specialist in Personal Injury Law.*

    Sean specialises in serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, construction accident claims, mining accident claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, brain and head injury claims, spinal injury claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims and total and permanent disability claims.

    He has been running personal injury claims in Queensland for over 25 years. Sean founded our firm in 2004 and the firm has grown and gone from strength to strength on the background of outstanding service, incredible results and charging really fair fees.

    With an innate sense of fairness and justice, this motivates Sean and his team to do everything they can to ensure that the results they achieve for their clients are something that they can all be proud of. In Sean’s mind, the interests of the firm’s clients come first, before anything else, and this value has flowed on through to the entire team.

    As a father of two daughters, Sean understands that his clients’ personal injury claims can make a huge difference to their lives and the lives of those around them. This is why he has made it his life’s work to fight for the “little guy” to obtain the compensation they deserve.

    * To find out more about what it takes to become an Accredited Specialist click here.

    Legal Practitioner Director

    Helen Ashton

    Helen Ashton

    Helen is a Queensland Law Society Accredited Specialist in Personal Injury Law.*

    As an Accredited Specialist in Personal Injury Law, having been awarded the highest achiever award for the course in 2015, Helen has a high level of knowledge and technical expertise. Admitted as a Solicitor of the Supreme Court of Queensland in 2001, she also has extensive experience in running all types of personal injury claims.

    Helen specialises in serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident, motorcycle accident injury claims, other road accident injury claims, medical negligence claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims and total and permanent disability claims.

    Helen has a friendly and approachable personality and strives to ensure that her clients are kept well informed and are provided with quality and practical legal advice.

    As a mother of three young children, Helen understands the impact events can have on a family unit and works proactively to achieve the right result for her clients in the shortest possible timeframe. Helen has the ability and the experience to assist clients with a wide variety of claims, including any personal injury claims with a high level of complexity and those that have had catastrophic consequences.

    * To find out more about what it takes to become an Accredited Specialist click here.

    Legal Practitioner Director

    Charlotte Evans

    Charlotte has practised exclusively in personal injury compensation litigation for over 20 years.

    Charlotte specialises in serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims, sexual abuse claims, sexual harassment claims and total and permanent disability claims.

    She is committed to fighting for the rights of plaintiffs and helping her clients through the legal maze, to achieve outcomes that put people back in control of their lives. She has had experience in taking a number of personal injury cases to Trial and winning hard fought cases for her clients and she does not shy away from a challenge.

    Charlotte has a friendly and approachable personality and strives to cut through the legal jargon to make the personal injury claim process understandable for her clients whilst ensuring that her clients are also kept well informed throughout their claim.

    Out of the office Charlotte is a busy Mum, who now enjoys the privileges of living in beautiful Queensland and making the most of all it has to offer.

    Special Counsel

    Prue Prescott

    Prue Prescott

    Prue has been running personal injury claims for nearly 20 years. This has involved acting for injured claimants in most areas of personal injury law including serious and catastrophic injury claims (with injuries such as traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), construction accident claims, mining accident claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, public liability injury claims, death and fatality claims, bullying and harassment claims, psychiatric injury claims and total and permanent disability claims.

    Prue enjoys handling the more complex claims, such as traumatic brain injury, fatal injury and nervous shock claims, as well as claims involving complex legal principles. Prue seeks to use her Masters qualification in writing and literature to tell each and every client’s individual story, ensuring they are treated fairly by insurers and that they obtain the compensation they deserve.

    In 2019, Prue was nominated by the Women Lawyers Association of Queensland Inc as an Inspirational Lawyer.

    Outside of work, Prue is a busy mum of boys but also tries to find the time to read, write and explore nature.

    Special Counsel
    PRACTICE LEADER – NORTH LAKES

    Craig Oliver

    Knowing the law is one thing, being able to apply it to ensure the best possible outcome for your client is another. Craig excels at making the complex simple and making the law work for you.

    He is an expert personal injuries lawyer with over 20 years’ experience and success. Craig trained and worked at some of the best plaintiff and insurance firms in the UK before coming to Australia in 2011 and continuing to practice exclusively in personal injury litigation.

    Craig spent a decade in regional Queensland before working as a general manager in Brisbane for a large national firm creating client-focussed, high-performing and value-driven teams of expert personal injury lawyers. He knows how to win and deliver outcomes for his clients in all types of claims, including the most severe life changing injuries such as brain injury, spinal injury and amputations. Knowing how to help you and your family deal with issues and stressors that stem from these injuries is key to minimising their impact on you and your family. Being injured is never convenient and Craig’s solutions focused approach starts making a difference on the issues that matter to you from the beginning and not just asking you to wait for compensation at the end. Knowing a good lawyer who is prepared to listen and deliver solutions in line with your priorities can make all the difference to your experience. Craig is an expert in motor vehicle injury claims, workplace injury claims, public liability injury claims, product liability injury claims and has particular expertise in personal injury claims involving the mining industry. He has an unrivalled understanding of the law, backed by decades of successful outcomes for clients who were facing uncertain futures and long recoveries.

    Craig is an expert, fearless and uncompromising in his pursuit of justice and in advocating for his clients. But what does this mean for you? It means exceptional client service. It means the best possible legal representation with legal advice you can understand and trust. It means confidence in the success of your claim. It means maximum compensation for the fairest fees. It means having someone who cares in your corner, making a difference, who is committed to providing you with solutions and hope for the future, irrespective of your injury.

    Craig has been recommended by the prestigious Doyles Guide as a leading personal injury lawyer. He was also a finalist in the Queensland Law Society’s Regional Lawyer of the Year during his time in Mackay.

    Passionate about giving back to his local communities, Craig has also volunteered his time with several organisations in Queensland, from Mackay through to Caboolture and Brisbane. Even in his leisure time, playing golf, he has raised money for local charities, particularly for the local hospital foundation supporting medical research projects.

    Special Counsel

    Frances Bertram

    After beginning her legal career on the Redcliffe peninsula more than 25 years ago, Fran has truly come full circle, returning to serve the community where her professional journey first began.

    Drawing on a wealth of experience in personal injury law, Fran represents clients with serious and catastrophic injuries (including brain injuries, amputations, spinal cord injuries resulting in tetraplegia, paraplegia and the like, hypoxic injuries resulting in cerebral palsy, stroke, severe cognitive impairment and the like, severe nerve damage, functional neurological injuries, cardiac injuries, severe disfigurement and death), in construction accident claims, mining accident claims, workplace injury claims, motor vehicle accident claims, public liability injury claims, death and fatality claims, bullying and harassment claims, psychiatric injury claims, total and permanent disability claims and product liability claims.

    Fran has a special interest in medical negligence claims, inspired by her own personal experience as a parent to a child with special needs and following her time heading one of the largest medical law teams in a large national law firm. Fran has successfully advocated for clients and achieved significant outcomes in medical negligence claims involving:

    • catastrophic birth Injuries
    • birth trauma
    • failed medical treatment
    • delayed diagnosis, including of cancer
    • surgical failures
    • nervous shock as a result of medical negligence
    • dependency claims as a result of medical negligence

    Fran has also previously worked as a defendant lawyer, which gives her a unique insight into how the other side operates and an upper hand when it comes to achieving the best outcome for her clients.

    Fran is dedicated to her clients, combining empathy, thoroughness, efficiency and excellence in every aspect of her work. She approaches each claim with genuine understanding and insight, allowing her to connect with clients on a meaningful level and appreciate their individual needs and challenges. Fran’s compassion also ensures that every client feels truly heard, supported and informed throughout their legal journey.

    Fran truly loves her work and takes great pride and satisfaction knowing that she can help to make someone’s life just that little bit easier.

    Out of the office, Fran is mum of two adult children and two Frenchie’s (who her children will argue are the favourites!) and an advocate for people with disabilities.

    Special Counsel

    Beverley Evans

    verley has combined her knowledge with compassion and empathy to help everyday people who are injured through no fault of their own.

    Beverley practised law for 30 years in the UK, before moving to the warmer Queensland weather.  She obtained her Australian legal qualification and continued her legal advocacy for clients with matters involving:

    • Motor Vehicle Accident Law;
    • Worker’s Compensation Law.
    • Public Liability Law;

    Known for her client-first approach, Beverley has received exceptional feedback from clients who appreciate her deep knowledge, guidance and compassionate understanding as they navigate the legal process.

    Beverley continues to see it as a privilege to help injured people and work to secure life-changing compensation outcomes.

    Beverley has two adult sons and two dogs whom she loves walking.  Her hobbies include reading and Pilates.

    Senior Associate

    Courtney Jenkins

    Courtney is a solicitor who has worked exclusively in personal injury compensation law for nearly 20 years, both before and after being admitted as a solicitor.

    She has experience across a wide range of claims, including workers’ compensation claims and motor vehicle accident claims (including motorcycle and other road accident injuries). 

    This has involved acting for injured claimants in most areas of personal injury law including serious and catastrophic injury claims (with injuries such as traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries), construction accident claims, mining accident claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, public liability injury claims, death and fatality claims, bullying and harassment claims and psychiatric injury claims.

    Courtney enjoys handling complex claims, such as traumatic brain injury, fatal injury and nervous shock claims, as well as claims involving complex legal principles. She is particularly passionate about helping individuals who have experienced trauma to navigate the legal system and access the compensation and entitlements they deserve.

    Known for her compassionate and client-focused approach, Courtney takes the time to truly understand her clients’ stories and the challenges they face. She is a pragmatic and skilled negotiator and she works hard to explain complex legal principles in a straightforward, accessible way. She is committed to minimising retraumatisation and ensuring her clients feel supported and empowered throughout their legal journey.

    Courtney is motivated by a deep commitment to fairness and justice and she strives to achieve outcomes that help her clients regain control of their lives.

    Outside of work, she enjoys spending time with her children and extended family. She also loves cooking, sewing and gardening.

    Associate

    Danielle Beddoes

    Danielle commenced her legal career as a personal injury lawyer in a large national law firm where she became familiar with the provisions of several statutory compensation schemes whilst acting on behalf of injured claimants across various areas of insurance litigation, including matters arising from motor vehicle accident injury claims, workers’ compensation injury claims, workplace accident injury claims and public liability injury claims. Danielle has developed a particular interest in e-scooter injury claims, bicycle injury claims, motorcycle accident injury claims and other road accident injury claims.

    Danielle prides herself on achieving positive outcomes for her clients by understanding what is important to her clients and ensuring that her clients’ personal injury claims are brought to a resolution as cost-effectively and expeditiously as possible.

    Outside of work, Danielle enjoys spending time with her family and friends and is an active member of a number of committees both within the Gold Coast legal industry and broader Gold Coast community.

    Graduate Law Clerk

    Taylor Delpopolo

    Taylor graduated in December 2025 with a Bachelor of Laws (Honours) degree from the Queensland University of Technology. Taylor is looking to undertake her practical legal training in 2026 and will become qualified to practice as a Solicitor in late 2026.

    She has worked with East Coast Injury Lawyers during her university breaks since 2022 and is now working part-time with our firm permanently, assisting the lawyers in our firm with various types of personal injury claims, including work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, brain and head injury claims, spinal injury claims, public liability injury claims, death and fatal injury claims, psychiatric and psychological injury claims and total and permanent disability claims.

    Taylor is passionate about helping people and loves being able to apply all the knowledge that she has gained from her university studies as well as through her experience working with our firm to assist with ensuring that our clients achieve great outcomes from their personal injury claims.

    When Taylor is not studying, completing assignments or working at our firm, she can be found at the gym, playing basketball or enjoying everything outdoors, especially the beach and boating.

    Graduate Law Clerk / Technology and AI Innovation Specialist

    Caolin Travers

    Caolin graduated with a Bachelor of Laws (Honours) and a Bachelor of Business (Marketing) with Distinction and is currently finalising his Practical Legal Training with the College of Law.

    Caolin assists our firm’s expert compensation lawyers across a broad range of personal injury matters, including serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims and total and permanent disability claims. He has developed a particular interest in psychiatric and psychological injury claims

    Outside of work, Caolin enjoys keeping active by training at the gym and getting out for a surf whenever he can.

    Law Clerk

    Grace Cavanagh

    Grace is a third-year law student completing a Bachelor of Laws (Honours) at Griffith University.

    She joined the team in 2024 and works part-time with our firm, assisting both the legal and administrative teams across all areas of compensation law.

    With a motivated and passionate approach, Grace is eager to apply her academic knowledge alongside her practical experience at the firm to help achieve the best possible outcomes for our clients. Outside of work, Grace enjoys socialising with friends, training at the gym, and making the most of the Gold Coast’s beautiful beaches.

    Practice Manager

    Denni Close

    With over 15 years of experience in compensation law, Denni brings depth and insight to every client’s case she supports. Having worked for both plaintiffs and defendants, she has a well-rounded perspective and strategic edge when navigating complex claims.

    Denni is known for her calm professionalism and unwavering commitment to client care. She builds genuine rapport with each client, guiding them through what can often feel like an overwhelming process with clarity, compassion, and confidence. Her meticulous attention to detail and proactive approach ensure matters progress smoothly, helping clients receive the compensation they deserve.

    When she’s not at work, Denni’s world revolves around her young son, who keeps her on her toes and fills her days with laughter and energy.

    Accounts and Administration Officer

    Romy Mccullough

    Romy is our Accounts and Administration officer, who has more than six (6) years of bookkeeping, accounts and administration experience. Romy is an integral part of our team ensuring that our office is running smoothly and efficiently.

    Outside of work, Romy loves to dine out, visit family and friends and spend quality time with her rescue Bulldog Maggie.

    Senior Paralegal

    Kym Arrowsmith

    Kym is a knowledgeable legal assistant with fifteen years of expertise in the field of personal injury law. She is passionate about supporting clients through the process and obtaining the best possible outcome for them. As a valued member of our team, Kym takes pride in her work and is committed to sharing her extensive experience and knowledge with our other team members.

    When Kym is not busy with work, she loves spending time with her family and friends, and enjoys discovering new places, whether it be through the pages of a biography or on her push bike.

    Senior Paralegal

    Jessica Will

    Jessica is a highly experienced Senior Paralegal with over 14 years of dedicated experience in personal injury law.

    Throughout her career, Jessica has developed extensive knowledge of the legal processes involved in a broad range of personal injury matters including serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims, sexual abuse claims and total and permanent disability claims.

    Jessica is committed to ensuring that every client feels heard, understood and supported throughout the claims process and that they are kept informed at all times along the way. Her friendly and approachable nature, together with her experience, allows her to provide reassurance and practical assistance at every stage of a client’s claim.

    Jessica is committed to delivering the highest standard of care and service that clients have come to expect from East Coast Injury Lawyers.

    Paralegal

    Samantha Bolton

    Sam has been working in the legal industry for several years and is passionate about achieving the best possible results for our client’s whilst ensuring they have the support that they need in the process.

    When Sam is not at work, she enjoys making the most of the Gold Coast beaches with her family and her Dalmatian, Hondo, and will take any opportunity to enjoy live music.

    Paralegal

    Rolanda Thiesfield

    Ro brings over 20 years of experience as a dedicated personal injury paralegal, working across WorkCover, public liability, CTP, and class action claims.

    Having worked in both plaintiff and defendant firms, she has gained a comprehensive understanding of the claims process from multiple perspectives, enabling her to provide insightful and effective assistance.

    Ro is genuinely passionate about supporting injured people, guiding them through every step of their claim with care.

    Outside the office, she enjoys a swing at the driving range or on the golf course, spending quality time with family and friends, and taking her Italian Greyhound for walks and adventures.

    Senior Legal Assistant

    Claire Rezny

    Claire is one of our hard working and devoted Legal Assistants. With over 25 years’ administrative experience, her attention to detail, willingness to help others, and calm demeanour makes her a real asset to our team.

    Claire is well travelled and, during her time in the USA, Claire discovered a newfound love for reading, which led her to become a proofreader for several published novels. Claire also enjoys landscape and wildlife photography and spending time with her family and puppy.

    Senior Legal Assistant

    Brooke Gribble

    Meet Brooke, one of our Legal Assistants. Brooke has over 3 years administration experience in personal injury law and is eager to provide high quality customer service to our clients.

    Brooke finds joy in helping others and is extremely hard working making her a real asset to our team.

    Out of the office you may find Brooke at a racetrack as she has a passion for fast cars. Brooke also likes spending her time enjoying outdoor activities such as swimming and hiking but will never pass up the opportunity to indulge in some retail therapy.

    Legal Assistant

    Brittany Costley

    Brittany has over four years’ experience in the legal industry and is dedicated to achieving the best possible outcomes for her clients. Her friendly and approachable nature, combined with experience in Motor Vehicle Accident, Workplace Injury, and Medical Negligence matters, ensures she is always prepared to support and communicate clearly with her clients.

    Outside of work, Brittany enjoys baking and trying new recipes, and spending quality time with her family. Originally from New Zealand, she values the opportunity to visit when she can.

    Legal Assistant / Administration Assistant

    Shayla Riley

    Shayla joined our team in September 2023, coming from an extensive background in customer service.

    Shayla is a law student who is very passionate about compensation claims. With her bubbly personality and can-do attitude this makes her the perfect person for her administration support role.

    When Shayla is not in the office you can find her enjoying all things outdoors, getting lost in a good book or spending time with her two rescue dogs Bear and Ella.

    Receptionist and Administrative Assistant

    Chloe Williams

    Chloe joined our team in November 2025 and brings a positive and welcoming presence to her role as Receptionist and Administrative Assistant.

    With a background in customer service, she loves helping clients feel comfortable and supporting the legal team to ensure everything runs smoothly. She is passionate about assisting others and is eager to continue building her knowledge as she enters her second year of law at Griffith University.

    Outside of the office, Chloe loves exploring the outdoors and spending time at the beach, she’s always up for discovering somewhere new.

    Receptionist and Administrative Assistant

    Lynda Ratcliffe

    Lynda is the welcoming face at our Robina reception. She has a strong background in customer service and enjoys assisting clients with empathy and compassion. Lynda takes pride in keeping things organised and running smoothly.

    Outside of work, you’ll find Lynda at the beach or relaxing with a good book.

    Law Student

    Tom Seton

    Tom is a law student commencing his first year of a Bachelor of Laws (Honours) at QUT.

    He has prior experience in customer service and is passionate about ensuring clients receive fair compensation. He looks forward to applying the knowledge gained from his university studies to a law firm as he progresses through his degree.

    Outside of work, Tom enjoys playing and listening to music. He plays the bass guitar across a range of genres, including jazz, funk, and rock.

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