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Our Team

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About Us

Our firm was established in October 2004 on the Gold Coast and since that time it has grown substantially and has established a solid reputation in the community for providing the highest quality advice and service whilst charging very reasonable fees.

We now have offices all across South East Queensland, including Brisbane, Robina, Bundall, Beenleigh, Logan and North Lakes and we also have visited offices in most regional centres.

We only practise in compensation law, with a particular focus on catastrophic claims, work related claims, motor vehicle claims, public liability claims and total and permanent disability claims. We are experts in all areas of compensation law specialising in large and complicated claims.

Sean Delpopolo

Legal Practitioner Director Queensland Law Society Accredited Specialist

Helen Ashton

Legal Practitioner Director Queensland Law Society Accredited Specialist

Charlotte Evans

Legal Practitioner Director

Prue Prescott

Special Counsel Queensland Law Society Accredited Specialist

Craig Oliver

Special Counsel
PRACTICE LEADER – NORTH LAKES

Frances Bertram

Special Counsel

Beverley Evans

Special Counsel

Courtney Jenkins

Senior Associate

Danielle Beddoes

Associate

Taylor Delpopolo

Graduate Law Clerk

Caolin Travers

Graduate Law Clerk / Technology and AI Innovation Specialist

Grace Cavanagh

Law Clerk

Denni Close

Practice Manager

Aleisha Harrigan

Senior Paralegal

Kym Arrowsmith

Senior Paralegal

Jessica Will

Senior Paralegal

Samantha Bolton

Paralegal

Rolanda Thiesfield

Paralegal

Claire Rezny

Senior Legal Assistant

Brooke Gribble

Senior Legal Assistant

Brittany Costley

Legal Assistant

Shayla Riley

Legal Assistant / Administration Assistant

Chloe Williams

Receptionist and Administrative Assistant

Lynda Ratcliffe

Receptionist and Administrative Assistant

Tom Seton

Law Student

No Win No Fee

Every single case we take on is covered by our No Win No Fee guarantee. This means that we will cover all the costs of your claim as it progresses and, if you do not receive a payout at the end of your claim, we will not charge you anything for legal fees or outlays.

How We Charge

No win, no fee. Free initial advice. 30% cap on professional fees (excl GST). No uplift fees. Disbursements paid upfront. No interest charged on disbursements. No charges for postage, photocopying, telephone provider costs or incidentals. For more information on how we charge, click here.

During your free initial consultation, we will:

  • Determine exactly what injuries you have suffered;
  • Work out precisely how the accident occurred;
  • Decide whether someone else caused or significantly contributed to your accident;
  • Decide whether your claim is likely to be economically viable;
  • Provide you with our advice on whether we believe you will win and whether your claim will be viable;
  • Discuss the claims process and what will be required of you;
  • Discuss what costs will be involved and how we charge; and
  • Respond to any questions that you might have in relation to your claim.

*East Coast Injury Lawyers is led by Accredited Specialists in Personal Injury Law: Sean Delpopolo, Helen Ashton.

  • No Win, No Fee
  • No upfront payments
  • Free initial consultation
  • Home visits
  • Hospital visits
  • Videoconference meetings (via Zoom or Microsoft Teams) where preferred
  • After hours visits
  • 30% cap on professional fees (excl GST)
  • No uplift fees charged
  • No litigation lenders or interest charges on outlays / disbursements
  • Complete confidentiality
  • Immediate assessment of your claim

*Strict time limits apply when making a claim. Do not delay.

CALL 1300 720 544 FOR FREE INITIAL ADVICE

Contact Us

FREE CALL

1300 720 544

Free Initial Advice

Please provide details regarding your matter so we can assist you.

We try to respond immediately!

East Coast Injury Lawyers is led by Accredited Specialists in Personal Injury Law.

*Sean Delpopolo, *Helen Ashton, *Prue Prescott.

BRISBANE CBD

07 3185 4212

Levels 8 and 10,
320 Adelaide Street,
Brisbane QLD 4000

ROBINA

07 5554 8333

Level 2, Eastside Building
6 Waterfront Place
Robina QLD 4226

BUNDALL

1300 720 544

Level 9, Wyndham Building,
1 Corporate Court
Bundall QLD 4217

LOGAN

07 3387 0134

M1 Business Centre,
Level 2, 3972 Pacific Highway
Loganholme QLD 4129.

TOOWOOMBA

07 4526 7565

Toowoomba Serviced Offices
123 Margaret Street
Toowoomba QLD 4350

BEENLEIGH

07 3185 4414

69 City Road,
Beenleigh QLD 4207

BUNDABERG

07 4132 8530

20B Quay Street,
Bundaberg QLD 4670

NORTH LAKES

07 2112 4898

Level 5, Junction Tower,
1737 Anzac Avenue,
Mango Hill QLD 4509

CAIRNS

07 4020 8880

14 Spence St,
Cairns City QLD 4870

MACKAY

07 4863 1189

Mackay Office Booking
Suite 2, 52 Macalister Street (entry via Gordon Street)
Mackay QLD 4740

Legal Practitioner Director

Sean Delpopolo

Sean Delpopolo

Sean is a Queensland Law Society Accredited Specialist in Personal Injury Law.*

Sean specialises in serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, construction accident claims, mining accident claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, brain and head injury claims, spinal injury claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims and total and permanent disability claims.

He has been running personal injury claims in Queensland for over 25 years. Sean founded our firm in 2004 and the firm has grown and gone from strength to strength on the background of outstanding service, incredible results and charging really fair fees.

With an innate sense of fairness and justice, this motivates Sean and his team to do everything they can to ensure that the results they achieve for their clients are something that they can all be proud of. In Sean’s mind, the interests of the firm’s clients come first, before anything else, and this value has flowed on through to the entire team.

As a father of two daughters, Sean understands that his clients’ personal injury claims can make a huge difference to their lives and the lives of those around them. This is why he has made it his life’s work to fight for the “little guy” to obtain the compensation they deserve.

* To find out more about what it takes to become an Accredited Specialist click here.

Legal Practitioner Director

Helen Ashton

Helen Ashton

Helen is a Queensland Law Society Accredited Specialist in Personal Injury Law.*

As an Accredited Specialist in Personal Injury Law, having been awarded the highest achiever award for the course in 2015, Helen has a high level of knowledge and technical expertise. Admitted as a Solicitor of the Supreme Court of Queensland in 2001, she also has extensive experience in running all types of personal injury claims.

Helen specialises in serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident, motorcycle accident injury claims, other road accident injury claims, medical negligence claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims and total and permanent disability claims.

Helen has a friendly and approachable personality and strives to ensure that her clients are kept well informed and are provided with quality and practical legal advice.

As a mother of three young children, Helen understands the impact events can have on a family unit and works proactively to achieve the right result for her clients in the shortest possible timeframe. Helen has the ability and the experience to assist clients with a wide variety of claims, including any personal injury claims with a high level of complexity and those that have had catastrophic consequences.

* To find out more about what it takes to become an Accredited Specialist click here.

Legal Practitioner Director

Charlotte Evans

Charlotte has practised exclusively in personal injury compensation litigation for over 20 years.

Charlotte specialises in serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims, sexual abuse claims, sexual harassment claims and total and permanent disability claims.

She is committed to fighting for the rights of plaintiffs and helping her clients through the legal maze, to achieve outcomes that put people back in control of their lives. She has had experience in taking a number of personal injury cases to Trial and winning hard fought cases for her clients and she does not shy away from a challenge.

Charlotte has a friendly and approachable personality and strives to cut through the legal jargon to make the personal injury claim process understandable for her clients whilst ensuring that her clients are also kept well informed throughout their claim.

Out of the office Charlotte is a busy Mum, who now enjoys the privileges of living in beautiful Queensland and making the most of all it has to offer.

Special Counsel

Prue Prescott

Prue Prescott

Prue has been running personal injury claims for nearly 20 years. This has involved acting for injured claimants in most areas of personal injury law including serious and catastrophic injury claims (with injuries such as traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), construction accident claims, mining accident claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, public liability injury claims, death and fatality claims, bullying and harassment claims, psychiatric injury claims and total and permanent disability claims.

Prue enjoys handling the more complex claims, such as traumatic brain injury, fatal injury and nervous shock claims, as well as claims involving complex legal principles. Prue seeks to use her Masters qualification in writing and literature to tell each and every client’s individual story, ensuring they are treated fairly by insurers and that they obtain the compensation they deserve.

In 2019, Prue was nominated by the Women Lawyers Association of Queensland Inc as an Inspirational Lawyer.

Outside of work, Prue is a busy mum of boys but also tries to find the time to read, write and explore nature.

Special Counsel
PRACTICE LEADER – NORTH LAKES

Craig Oliver

Knowing the law is one thing, being able to apply it to ensure the best possible outcome for your client is another. Craig excels at making the complex simple and making the law work for you.

He is an expert personal injuries lawyer with over 20 years’ experience and success. Craig trained and worked at some of the best plaintiff and insurance firms in the UK before coming to Australia in 2011 and continuing to practice exclusively in personal injury litigation.

Craig spent a decade in regional Queensland before working as a general manager in Brisbane for a large national firm creating client-focussed, high-performing and value-driven teams of expert personal injury lawyers. He knows how to win and deliver outcomes for his clients in all types of claims, including the most severe life changing injuries such as brain injury, spinal injury and amputations. Knowing how to help you and your family deal with issues and stressors that stem from these injuries is key to minimising their impact on you and your family. Being injured is never convenient and Craig’s solutions focused approach starts making a difference on the issues that matter to you from the beginning and not just asking you to wait for compensation at the end. Knowing a good lawyer who is prepared to listen and deliver solutions in line with your priorities can make all the difference to your experience. Craig is an expert in motor vehicle injury claims, workplace injury claims, public liability injury claims, product liability injury claims and has particular expertise in personal injury claims involving the mining industry. He has an unrivalled understanding of the law, backed by decades of successful outcomes for clients who were facing uncertain futures and long recoveries.

Craig is an expert, fearless and uncompromising in his pursuit of justice and in advocating for his clients. But what does this mean for you? It means exceptional client service. It means the best possible legal representation with legal advice you can understand and trust. It means confidence in the success of your claim. It means maximum compensation for the fairest fees. It means having someone who cares in your corner, making a difference, who is committed to providing you with solutions and hope for the future, irrespective of your injury.

Craig has been recommended by the prestigious Doyles Guide as a leading personal injury lawyer. He was also a finalist in the Queensland Law Society’s Regional Lawyer of the Year during his time in Mackay.

Passionate about giving back to his local communities, Craig has also volunteered his time with several organisations in Queensland, from Mackay through to Caboolture and Brisbane. Even in his leisure time, playing golf, he has raised money for local charities, particularly for the local hospital foundation supporting medical research projects.

Special Counsel

Frances Bertram

After beginning her legal career on the Redcliffe peninsula more than 25 years ago, Fran has truly come full circle, returning to serve the community where her professional journey first began.

Drawing on a wealth of experience in personal injury law, Fran represents clients with serious and catastrophic injuries (including brain injuries, amputations, spinal cord injuries resulting in tetraplegia, paraplegia and the like, hypoxic injuries resulting in cerebral palsy, stroke, severe cognitive impairment and the like, severe nerve damage, functional neurological injuries, cardiac injuries, severe disfigurement and death), in construction accident claims, mining accident claims, workplace injury claims, motor vehicle accident claims, public liability injury claims, death and fatality claims, bullying and harassment claims, psychiatric injury claims, total and permanent disability claims and product liability claims.

Fran has a special interest in medical negligence claims, inspired by her own personal experience as a parent to a child with special needs and following her time heading one of the largest medical law teams in a large national law firm. Fran has successfully advocated for clients and achieved significant outcomes in medical negligence claims involving:

  • catastrophic birth Injuries
  • birth trauma
  • failed medical treatment
  • delayed diagnosis, including of cancer
  • surgical failures
  • nervous shock as a result of medical negligence
  • dependency claims as a result of medical negligence

Fran has also previously worked as a defendant lawyer, which gives her a unique insight into how the other side operates and an upper hand when it comes to achieving the best outcome for her clients.

Fran is dedicated to her clients, combining empathy, thoroughness, efficiency and excellence in every aspect of her work. She approaches each claim with genuine understanding and insight, allowing her to connect with clients on a meaningful level and appreciate their individual needs and challenges. Fran’s compassion also ensures that every client feels truly heard, supported and informed throughout their legal journey.

Fran truly loves her work and takes great pride and satisfaction knowing that she can help to make someone’s life just that little bit easier.

Out of the office, Fran is mum of two adult children and two Frenchie’s (who her children will argue are the favourites!) and an advocate for people with disabilities.

Special Counsel

Beverley Evans

verley has combined her knowledge with compassion and empathy to help everyday people who are injured through no fault of their own.

Beverley practised law for 30 years in the UK, before moving to the warmer Queensland weather.  She obtained her Australian legal qualification and continued her legal advocacy for clients with matters involving:

  • Motor Vehicle Accident Law;
  • Worker’s Compensation Law.
  • Public Liability Law;

Known for her client-first approach, Beverley has received exceptional feedback from clients who appreciate her deep knowledge, guidance and compassionate understanding as they navigate the legal process.

Beverley continues to see it as a privilege to help injured people and work to secure life-changing compensation outcomes.

Beverley has two adult sons and two dogs whom she loves walking.  Her hobbies include reading and Pilates.

Senior Associate

Courtney Jenkins

Courtney is a solicitor who has worked exclusively in personal injury compensation law for nearly 20 years, both before and after being admitted as a solicitor.

She has experience across a wide range of claims, including workers’ compensation claims and motor vehicle accident claims (including motorcycle and other road accident injuries). 

This has involved acting for injured claimants in most areas of personal injury law including serious and catastrophic injury claims (with injuries such as traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries), construction accident claims, mining accident claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, public liability injury claims, death and fatality claims, bullying and harassment claims and psychiatric injury claims.

Courtney enjoys handling complex claims, such as traumatic brain injury, fatal injury and nervous shock claims, as well as claims involving complex legal principles. She is particularly passionate about helping individuals who have experienced trauma to navigate the legal system and access the compensation and entitlements they deserve.

Known for her compassionate and client-focused approach, Courtney takes the time to truly understand her clients’ stories and the challenges they face. She is a pragmatic and skilled negotiator and she works hard to explain complex legal principles in a straightforward, accessible way. She is committed to minimising retraumatisation and ensuring her clients feel supported and empowered throughout their legal journey.

Courtney is motivated by a deep commitment to fairness and justice and she strives to achieve outcomes that help her clients regain control of their lives.

Outside of work, she enjoys spending time with her children and extended family. She also loves cooking, sewing and gardening.

Associate

Danielle Beddoes

Danielle commenced her legal career as a personal injury lawyer in a large national law firm where she became familiar with the provisions of several statutory compensation schemes whilst acting on behalf of injured claimants across various areas of insurance litigation, including matters arising from motor vehicle accident injury claims, workers’ compensation injury claims, workplace accident injury claims and public liability injury claims. Danielle has developed a particular interest in e-scooter injury claims, bicycle injury claims, motorcycle accident injury claims and other road accident injury claims.

Danielle prides herself on achieving positive outcomes for her clients by understanding what is important to her clients and ensuring that her clients’ personal injury claims are brought to a resolution as cost-effectively and expeditiously as possible.

Outside of work, Danielle enjoys spending time with her family and friends and is an active member of a number of committees both within the Gold Coast legal industry and broader Gold Coast community.

Graduate Law Clerk

Taylor Delpopolo

Taylor graduated in December 2025 with a Bachelor of Laws (Honours) degree from the Queensland University of Technology. Taylor is looking to undertake her practical legal training in 2026 and will become qualified to practice as a Solicitor in late 2026.

She has worked with East Coast Injury Lawyers during her university breaks since 2022 and is now working part-time with our firm permanently, assisting the lawyers in our firm with various types of personal injury claims, including work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, brain and head injury claims, spinal injury claims, public liability injury claims, death and fatal injury claims, psychiatric and psychological injury claims and total and permanent disability claims.

Taylor is passionate about helping people and loves being able to apply all the knowledge that she has gained from her university studies as well as through her experience working with our firm to assist with ensuring that our clients achieve great outcomes from their personal injury claims.

When Taylor is not studying, completing assignments or working at our firm, she can be found at the gym, playing basketball or enjoying everything outdoors, especially the beach and boating.

Graduate Law Clerk / Technology and AI Innovation Specialist

Caolin Travers

Caolin graduated with a Bachelor of Laws (Honours) and a Bachelor of Business (Marketing) with Distinction and is currently finalising his Practical Legal Training with the College of Law.

Caolin assists our firm’s expert compensation lawyers across a broad range of personal injury matters, including serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims and total and permanent disability claims. He has developed a particular interest in psychiatric and psychological injury claims

Outside of work, Caolin enjoys keeping active by training at the gym and getting out for a surf whenever he can.

Law Clerk

Grace Cavanagh

Grace is a third-year law student completing a Bachelor of Laws (Honours) at Griffith University.

She joined the team in 2024 and works part-time with our firm, assisting both the legal and administrative teams across all areas of compensation law.

With a motivated and passionate approach, Grace is eager to apply her academic knowledge alongside her practical experience at the firm to help achieve the best possible outcomes for our clients. Outside of work, Grace enjoys socialising with friends, training at the gym, and making the most of the Gold Coast’s beautiful beaches.

Practice Manager

Denni Close

With over 15 years of experience in compensation law, Denni brings depth and insight to every client’s case she supports. Having worked for both plaintiffs and defendants, she has a well-rounded perspective and strategic edge when navigating complex claims.

Denni is known for her calm professionalism and unwavering commitment to client care. She builds genuine rapport with each client, guiding them through what can often feel like an overwhelming process with clarity, compassion, and confidence. Her meticulous attention to detail and proactive approach ensure matters progress smoothly, helping clients receive the compensation they deserve.

When she’s not at work, Denni’s world revolves around her young son, who keeps her on her toes and fills her days with laughter and energy.

Senior Paralegal

Aleisha Harrigan

Aleisha is a very highly regarded Senior Paralegal within our team. Having worked as a Paralegal in compensation law firms since 2018, Aleisha has a wealth of experience in assisting with various types of compensation claims.

Since joining East Coast Injury Lawyers, Aleisha has become an essential part of our team providing invaluable support to our solicitors, support team and clients alike. Her abilities extend beyond legal matters with Aleisha providing training to our Paralegals and Legal Assistants and streamlining processes and procedures, ensuring that the workflows operate smoothly and effectively.

Outside of work, Aleisha has a passion for reading and music. She can often be found immersed in a good book or a live concert. She values spending quality time with her family, friends and her beloved dog, Kevin.

Senior Paralegal

Kym Arrowsmith

Kym is a knowledgeable legal assistant with fifteen years of expertise in the field of personal injury law. She is passionate about supporting clients through the process and obtaining the best possible outcome for them. As a valued member of our team, Kym takes pride in her work and is committed to sharing her extensive experience and knowledge with our other team members.

When Kym is not busy with work, she loves spending time with her family and friends, and enjoys discovering new places, whether it be through the pages of a biography or on her push bike.

Senior Paralegal

Jessica Will

Jessica is a highly experienced Senior Paralegal with over 14 years of dedicated experience in personal injury law.

Throughout her career, Jessica has developed extensive knowledge of the legal processes involved in a broad range of personal injury matters including serious and catastrophic injury claims (including traumatic brain injuries, acquired brain injuries and other head injuries, amputations, severe burns and spinal cord injuries resulting in tetraplegia, paraplegia and the like), National Injury Insurance Scheme (NIISQ) claims, workers’ compensation injury claims, work injury claims, workplace injury claims, motor vehicle accident injury claims, motorcycle accident injury claims, other road accident injury claims, construction accident claims, mining accident claims, public liability injury claims, death and fatal injury claims, bullying and harassment claims, psychiatric and psychological injury claims, sexual abuse claims and total and permanent disability claims.

Jessica is committed to ensuring that every client feels heard, understood and supported throughout the claims process and that they are kept informed at all times along the way. Her friendly and approachable nature, together with her experience, allows her to provide reassurance and practical assistance at every stage of a client’s claim.

Jessica is committed to delivering the highest standard of care and service that clients have come to expect from East Coast Injury Lawyers.

Paralegal

Samantha Bolton

Sam has been working in the legal industry for several years and is passionate about achieving the best possible results for our client’s whilst ensuring they have the support that they need in the process.

When Sam is not at work, she enjoys making the most of the Gold Coast beaches with her family and her Dalmatian, Hondo, and will take any opportunity to enjoy live music.

Paralegal

Rolanda Thiesfield

Ro brings over 20 years of experience as a dedicated personal injury paralegal, working across WorkCover, public liability, CTP, and class action claims.

Having worked in both plaintiff and defendant firms, she has gained a comprehensive understanding of the claims process from multiple perspectives, enabling her to provide insightful and effective assistance.

Ro is genuinely passionate about supporting injured people, guiding them through every step of their claim with care.

Outside the office, she enjoys a swing at the driving range or on the golf course, spending quality time with family and friends, and taking her Italian Greyhound for walks and adventures.

Senior Legal Assistant

Claire Rezny

Claire is one of our hard working and devoted Legal Assistants. With over 25 years’ administrative experience, her attention to detail, willingness to help others, and calm demeanour makes her a real asset to our team.

Claire is well travelled and, during her time in the USA, Claire discovered a newfound love for reading, which led her to become a proofreader for several published novels. Claire also enjoys landscape and wildlife photography and spending time with her family and puppy.

Senior Legal Assistant

Brooke Gribble

Meet Brooke, one of our Legal Assistants. Brooke has over 3 years administration experience in personal injury law and is eager to provide high quality customer service to our clients.

Brooke finds joy in helping others and is extremely hard working making her a real asset to our team.

Out of the office you may find Brooke at a racetrack as she has a passion for fast cars. Brooke also likes spending her time enjoying outdoor activities such as swimming and hiking but will never pass up the opportunity to indulge in some retail therapy.

Legal Assistant

Brittany Costley

Brittany has over four years’ experience in the legal industry and is dedicated to achieving the best possible outcomes for her clients. Her friendly and approachable nature, combined with experience in Motor Vehicle Accident, Workplace Injury, and Medical Negligence matters, ensures she is always prepared to support and communicate clearly with her clients.

Outside of work, Brittany enjoys baking and trying new recipes, and spending quality time with her family. Originally from New Zealand, she values the opportunity to visit when she can.

Legal Assistant / Administration Assistant

Shayla Riley

Shayla joined our team in September 2023, coming from an extensive background in customer service.

Shayla is a law student who is very passionate about compensation claims. With her bubbly personality and can-do attitude this makes her the perfect person for her administration support role.

When Shayla is not in the office you can find her enjoying all things outdoors, getting lost in a good book or spending time with her two rescue dogs Bear and Ella.

Receptionist and Administrative Assistant

Chloe Williams

Chloe joined our team in November 2025 and brings a positive and welcoming presence to her role as Receptionist and Administrative Assistant.

With a background in customer service, she loves helping clients feel comfortable and supporting the legal team to ensure everything runs smoothly. She is passionate about assisting others and is eager to continue building her knowledge as she enters her second year of law at Griffith University.

Outside of the office, Chloe loves exploring the outdoors and spending time at the beach, she’s always up for discovering somewhere new.

Receptionist and Administrative Assistant

Lynda Ratcliffe

Lynda is the welcoming face at our Robina reception. She has a strong background in customer service and enjoys assisting clients with empathy and compassion. Lynda takes pride in keeping things organised and running smoothly.

Outside of work, you’ll find Lynda at the beach or relaxing with a good book.

Law Student

Tom Seton

Tom is a law student commencing his first year of a Bachelor of Laws (Honours) at QUT.

He has prior experience in customer service and is passionate about ensuring clients receive fair compensation. He looks forward to applying the knowledge gained from his university studies to a law firm as he progresses through his degree.

Outside of work, Tom enjoys playing and listening to music. He plays the bass guitar across a range of genres, including jazz, funk, and rock.

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